Niaa, a purpose-built Education Chatbot

Connect and convert prospective students and learners by providing the guidance they need, just at the right time.

Instant engagement with students and leaners
Connect 24/7/365
Nurture across multiple channels
Smart nudges

Education Chatbot: 3X Your Student Enrolment with Niaa – AI-based Chatbot

Instant Engagement with Candidate
Connect 24/7/365
Nurture across multiple channels
Smart Nudges
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Trusted & by leading education organizations globally

Niaa, the Education Chatbot

Maximize your student engagement to boost your student and learner conversions

Leveraging the right resources is crucial for educational organizations looking to amplify enrollments. Meritto’s purpose-built Education Chatbot is the ultimate tool for generating a robust pipeline of high-quality student and learner leads without incurring additional marketing expenses, thus freeing up your team’s bandwidth.

The time it takes from when an inquiry is made to when the team makes contact with a candidate plays a significant role in the decision-making process. Crucially, our Education Chatbot helps you convert all inbound and advertising traffic into qualified leads by contextually engaging with them directly on your website. It helps uncover their intent signals, ultimately enhancing your ROI. Remember, it’s about sparking the right conversation at the perfect moment, thereby transforming your website visitors into enrolments.

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500+
Niaa Bots Live today
3.8M+
Annual Student Interactions
~35%
Increase in Team’s Efficiency
OMNICHANNEL PRESENCE

Engage with candidates, wherever they are

Our purpose-built Education Chatbot takes over as soon as a prospect student or learner lands on your official website. Moreover, with Niaa integrated across the Web, WhatsApp, and Facebook, keep your candidates engaged with the conversations on their preferred channel.

Engages immersively via multiple channel
Automates contextual workflow
Handles repetitive query
Facilitates media-based communication
The power of one

Improve student experiences effortlessly while easing your team’s workload

Responding to conversations within the context of a candidate’s journey, equipped with relevant attachments, allows you to deliver exceptional candidate experiences. This approach reduces the pressure on your team, giving them more time to address complex challenges.

Establish relevance
Drive deeper Engagement
Contextualise page specific information
Deliver interactive messages
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More than just a chatbot

No questions asked are difficult for Niaa

Niaa not only nudges candidates with the power of behavioral intelligence but also learns institution specific question, and delivers answers automatically.

Automates institution specific reply
Smart Nudges
URL Personalisation
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Natural Language Processing

Build your pipeline & convert more prospects with right conversation for every situation

It’s all about having the right conversation at the right time! Nurturing candidates with a chatbot means leveraging contextual chat workflows that are specifically tailored to the details of each prospect. By doing so, you can maximize your opportunities for success, ensuring that every interaction is meaningful and impactful.

Built with NLP technology
Robust machine learning
Delightful candidate experience
Schedule instant callbacks
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Converts faster and easily

Generate more qualified leads

Niaa serves as the first point of contact, assisting prospects in the lead conversion process by pre-qualifying visitors and scheduling meetings with the counseling team.

Reduces team workload
Transfers intended lead straight to the team
Allows team to focus on the real deal
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Event tracking

Get access to a detailed chat history

The conversation that your candidates will have with Niaa on Web, WhatsApp or Facebook can be easily accessed in their profiles. You’re not just reading your prospect’s conversations, you’re reading and predicting their intentions.

Chat gets appended in real time
Analyse the quality of your leads
Make decisions based on the chat history
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Deep insights

Nurture your prospects based on their stage in the enrollment journey

With an innate quality of nurturing candidates through integrated support, Niaa not only answers your prospects’ questions but gauges their interest level with deep candidate insight and pushes it towards the nurturing flow.

Gauges interest level
Automates candidate-specific reply
Smart nudges
Delightful candidate experience
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Grow more

Convert your chats into revenue

It all comes down to two significant key points, number of enrolments and increase in revenue. That’s exactly what Niaa has been made up for, it taps into your greatest asset – your website – to identify your most valuable visitors, instantly start conversations, convert inbound and advertising traffic, and uncover intent signals, ultimately increasing your revenue.

Instant engagement with auto popout
Boost your conversions
Build a solid pipeline
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Robust reporting engine

Analyze Niaa’s ROI in real-time

Calculate the ROI of Niaa in real time with one of its kind ROI dashlet. Measure engagements, keep a track of sessions consumed, and the exact Cost per Lead (CPL)

Track your conversions in real time
Calculate the Cost per Lead
Separate bifurcation of Web, WhatsApp, Facebook
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Compliment automation with human interaction

Unified platform for automated and human interaction for student engagement

By combining Niaa’s capabilities with Echo, our purpose-built WhatsApp live chat platform, you can also streamline communications and connect with prospective students in real-time for personalized and contextual assistance–all in one unified platform.

24/7 student engagement with Niaa
Personalized support at just the right time with Echo
Speed up responses with pre-set templates
Customizable triggers for human intervention
Smooth integration for a seamless experience
Know More 
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Decoding our education chatbot: A quick and engaging guide

Confused about how an Education Chatbot can transform all your inbound and advertising traffic into meaningful engagements and conversions? Don’t fret! Here’s a video featuring one of our enrollment experts to give you a quick yet thorough walkthrough of our specially designed Education Chatbot.

Niaa – An Education Chatbot vs Normal Chatbot

Features Niaa Most of the Other Chatbots
Real Time ROI Dashboard
Yes
X
Deep Applicant Insights
Yes
X
Request a Callback
Yes
X
Pre-integrated with CRM & Mobile Application
Yes
X
Auto Pop Out
Yes
Yes
Engaging UI/UX
Yes
X
Consolidated chat history in Lead Profile
Yes
X
Contextual Chat
Yes
X
Virtual Counsellor (24 x 7 x 365)
Yes
Yes
URL Personalization
Yes
X
Integrated with WhatsApp Business API
Yes
X